Organizations are under threat like never before. At the same time, they’re under a lot of pressure from customers to prove that client data is protected and to ensure they deliver their services 24/7. Traditional risks such as natural disasters and poorly-managed change continue to test operational resilience programs but firms also have to contend with increasingly fragile supply chains, cyber attacks, and labor shortages. If the last two years have taught us anything, it is that we need to view risk, and therefore operational resilience planning, through a much wider lens than previously thought.
The evolution of resilience planning
The theme of this year’s DRJ Fall conference was “The evolution of resilience” and organizations will certainly have to evolve the way they think about and manage resilience in a world with more risk, greater regulatory scrutiny, and higher customer demands.
The usual methods for resilience planning and management are no longer sufficient and businesses will have to better connect their teams and tools in order to remain secure - especially with the increase of remote and hybrid working. Meanwhile, as customers demand services that are always on and regulators put major organizations under even harsher scrutiny, avoiding disasters, and being able to recover from them promptly when they do happen, is more important than ever.
So, with all these new operational resilience challenges to contend with, what can you do to evolve and stay afloat?
How collaborative automation helps you create a dynamic resilience plan
If we look back over the past couple of years, there have been major threats to resilience (and business in general) that nobody could have seen coming - not least, the COVID-19 pandemic and everything that followed. This has caused a major shift in the resilience landscape and led to a greater need for flexibility - any organization that isn’t agile enough to adapt to new challenges is going to struggle.
Therefore, IT Operations needs a different way of operating in this new climate. This includes increasing automation and ensuring that people and technology are interconnected and collaborating seamlessly. Cutover’s Collaborative Automation interconnects teams, applications, and technology, enabling them to execute resilience planning and testing with precision and efficiency, harnessing automation to deliver real-time data, automate repeatable processes, and coordinate effective communications, so you can be prepared to act fast when faced with a security threat.
Winning in the new normal - how to avoid planning for operational resilience the wrong way
During the recent DRJ conference, Chief Resilience & Control Officer Mike Butler and resilience expert Mark Heywood discussed the mindset that organizations need to adopt in order to be operationally resilient in this new normal.
Watch the recording below to gain an understanding of the mindset needed to be operationally resilient in the current climate, how organizations’ resilience planning needs to change, and the difference between the winners and losers when it comes to operational resilience in today’s world.