Measuring Implementation Success in a Business Transformation

Share this post:
Build in Resilience
Financial services /
Building Resilience in Transformation and Change...

Related content:

3 Risks Investment Banks Face on IPO Day
How Automating Regulatory Reporting Can Increase Human...
Why Do You Need to Improve Your Enterprise Change...
What is Enterprise Change?
Why You Need to Rethink the Way You View Resilience
OCC Risk Perspective Shows Link Between Change Management &...
Is Treasury Committee Banking Inquiry Missing Root Cause of...

Chloe Lovatt

February 4, 2018

How does your business measure technology implementation success?

The usual metrics revolve around whether technology is delivered on time and within budget. However, organizations often struggle with finding a way to link technology changes with the business outcomes that drove them. Teams usually measure success on whether they delivered the technology on time and budget, not whether it met business needs.

Technology implementations are incredibly complex and often go over time and budget. It can be easy to lose sight of the reason for a change in the stress of ensuring delivery success.

The Problem With the Technical Change Process

The technical change process helps to ensure implementation success. However, it doesn’t link the change to the intended business outcome, i.e. technology teams can see what they are implementing, but not why.

A good Portfolio Planning Function backed up by strong governance can fill this gap. However, it is onerous, adds little value to the teams making the change and becomes out of date all too easily.

Using Data to Measure Implementation Success

In the same way that Google captures great information about our habits by giving us a great search engine, Enterprises can capture great change data by augmenting teams with intelligent tools.

This has been a key lesson for Cutover since our inception. By providing teams with a great application to plan, rehearse and execute implementations, the data needed by wider teams comes for free.

Cutover’s Work Orchestration and Observability platform allows users to view technology implementations as part of an overarching business transformation process. This provides users with the data to measure the success of change activities in a more meaningful way, ensuring that a successful implementation leads to added business benefit.

 

About Cutover

Share this post:
Fact sheet /
Remote Team Orchestration fact sheet
work orchestration
Work orchestration /
Why is your project failing? The reason Project Management is “out” and Work Orchestration is “in”
aws webinar
Cutover partners /
Is cloud a silver bullet for operational resilience? AWS webcast recap