Cutover Premium Support brings agility and scale to your business with advanced support and our fastest response times. Designed for enterprises running mission-critical workloads, Cutover Premium Support provides complete, proactive account care you can rely on.
Cutover Premium Support offers a comprehensive set of resources, extended availability, and the fastest response time to service issues with 24/7 support for business critical issues.
Key components of Cutover Premium Support:
- 24/7 support, 365 days a year
- Faster response and follow-up time, every time
- An assigned technical expert and dedicated hotline
Cutover standard support vs premium support
* Given notice ahead of time of a critical event, a CSM and/or your Designated Technical Account Engineer will hold a call to understand the event (scope, timing, which runbooks are affected) and create a plan, if needed, to proactively manage risk.
Learn more about Cutover Premium Support
Contact your Cutover CSM or Account Executive to learn more.