Cutover Respond: Overview

For major organizations, fast and effective major incident management is more important than ever. But many have no structure in place for repeatedly resolving major incidents and have to start from scratch for each new response. Cutover Respond provides major incident management automation with task led collaboration, transparency and visibility in one place to reduce mean time to resolution. Here's how Cutover Respond addresses common major incident management challenges. Cutover Respond runbooks enable you to adopt a task led approach, creating a centralized, defined and repeatable response process. To ensure adequate communication and collaboration, Respond automates communications and notifications, provides a single view of all response activity, and contains collaborative runbooks. Deep integration with other response tooling, such as your ITSM platform, gives you all the data you need in one place, so there are no data silos or unnecessary manual processes. For visibility and context, the cutoverrespond activity feed shows a live stream of events. You can also link third party systems to access contextual information. The automated immutable audit log provides accurate data for post incident review and learning. Find out how Cutover Respond can help you reduce your mean time to resolution and avoid negative impacts from major incidents on your business and customers. Schedule a demo today.