Major incident management is a critical aspect of IT operations and cyber security. When an unexpected event disrupts normal business operations, it requires a coordinated effort to resolve the issue and minimize its impact. With the increasing complexity of IT environments, managing major incidents has become more challenging.
This guide will cover:
- What is a major incident?
- Major incident management challenges
- What is automated incident response?
- The benefits of automated incident response for incident teams
- Cutover Respond: An automated solution for major incident management
- The benefits of Cutover Respond
- How to leverage automation for major incident management