In today’s digital-first world, uptime is everything. When a major incident strikes such as a critical application outage, a cyber attack, or an infrastructure failure, every second counts. The speed, coordination, and efficiency with which technology teams can respond may determine your organization's financial performance and reputation.
Despite the high stakes, many organizations still rely on fragmented tools, manual coordination, and reactive processes to manage major incidents. This guide explores the pitfalls of traditional major incident management, the role of artificial intelligence and automation in transforming the response process, and how solutions like Cutover Respond are enabling large enterprises to achieve faster, more coordinated responses and lowering their mean time to resolution.
Get the major incident management guide on:
- Why existing major incident management solutions are insufficient
- An AI framework to help with managing incidents
- 6 considerations when using AI in the management of major incidents
- Best practices for major incident management success
- Why to use Cutover Respond for major incident management
