As enterprises across the globe move deeper into the age of AI, the conversation has largely focused on what foundation models know which is the vast, internet-scale text they have ingested. But at Cutover, we recognize that the next frontier of competitive advantage for enterprises isn't training AI models on what the world has written; rather for the enterprise, the real competitive advantage lies in enabling your organization to do things with AI.
We believe that for modern enterprises, the real "right to win" in AI depends on capturing and orchestrating the tacit, complex operational knowledge that currently exists in the "dark matter" of the organization.
The orchestration gap in the agentic AI era
While AI agents and foundation models are transformative, they do not operate well outside of their training data. Today’s organizations face three critical hurdles in their AI journey:
- The reality of proprietary data: Enterprises are rightfully protective of their private data. Because this data is never exposed to the public internet, major common AI models remain untrained on your most valuable operational secrets and we believe it should stay that way.
- The explosion of complexity: The proliferation of AI agents does not simplify your business, it adds new layers of orchestration complexity. The coming era will not be defined by information problems, but by orchestration errors.
- Operational variability: Tech operations such as major incident management or cloud migrations are inherently volatile. Relying on traditional, ticket-based ITSM tools and bolting AI onto them to navigate these events is like using a train schedule to navigate a hurricane.
Why Cutover is essential for your organization
Cutover provides a "mission control" architecture for the enterprise, offering a credible path to moving metrics like Mean Time to Resolution (MTTR) that have historically been resistant to improvement. It does this in three key areas:
1. Independent orchestration and governance
We provide an independent layer that remains agnostic to whether a task is performed by a human, an automated script, or an AI agent. This ensures consistent verification, audit and governance across all high-value technology operations, just like you have for humans doing things in the enterprise.
2. Rare AI training tokens
Cutover captures a dataset that does not exist in logs or tickets: the graph-structured knowledge of how complex processes actually unfold. We feed back execution-specific data that models cannot otherwise scrape or synthesize. This is precious.
3. Precision data access for AI
We solve the data protection dilemma by consuming enterprise data only at the point of execution, maintaining the security and integrity of your proprietary information. We don’t train generic models on your data. Instead, you can train your agents on your data to get better and better and we can support you doing that.
Controlling the future of AI
In the age of AI, power belongs to those who can bridge the gap between intent and execution. Cutover’s role is to provide the "mission control" or orchestration that ensures AI agents and human teams collaborate seamlessly on your most complex, high-value processes. We are helping the world’s most complex organizations move the needle on metrics like MTTR by bringing order to the agentic era. By turning "dark" operational data into structured, orchestratable workflows, we don't just help you adopt AI, we help you control it.